Estado del Libro: Bueno Número de Páginas: 222 Año de Publicación: 2001,TAPA BLANDA, LIBRO USADO, RECUERDA QUE UN % DE ESTA VENTA COLABORA CON FUNDACIONES QUE FOMENTAN LA LECTURA EN ZONAS VULNERABLES. This "Revised Edition" reflects feedback from hundreds of readers and coaching workshop participants over the last several years. The new revised process model is more powerful and user-friendly than ever, and serves as a guide for establishing coaching relationships as well as HOW TO conduct the actual coaching conversation. The premise of this book is simple: “As coaching becomes a predominant cultural practice…it will create a performance-focused, feedback-rich organization capable of creating and sustaining a competitive advantage.” This is the business case for coaching in today’s real world. "The Heart of Coaching" introduces Transformational Coaching – a very powerful process for communicating performance feedback. It is a fundamentally different way of approaching how we work with others. It creates egalitarian, mutually supportive, high-trust relationships between people (Boss, Peers, and Direct Reports) that shifts from the traditional boss/subordinate/competitor roles to a partnership. “BOSSES" becoming "COACHES" forms the foundation for coaching to flow 360° throughout the culture. Transformational Coaching is the requisite skill for today's leaders, managers, supervisors, and entire teams who choose to enhance their personal effectiveness and team performance.